Contact Us Support

Our Customer Care professionals are ready to assist you with your wagering account and technical support questions.

Wagering via Telephone and Other SuffolkOTB Account Related Questions:

  • Contact 631-853-1000, ext 3524 and have your Username and Password ready for the operator.

Cancelling a WAGER by Phone:

  • 1-800-TEL-BETS

Technical Support:

Mailing Address for Deposits and Withdrawals:

  • 425 Oser Avenue, suite 2
  • Hauppauge, New York 11788

Customer Care Hours:

  • Mon-Tues 9am-5pm, Wed-Fri 9am  7:30pm, Sat-Sun 11am-7:30pm Voicemails can be left during off hours, and customer service will return calls promptly upon opening.